Privacy policy

 

Effective Date: July 13, 2026

Minsley, Inc. ("Minsley," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit minsley.com, purchase products from our online store, contact us, or otherwise interact with us. It also describes choices and rights that may be available to you under applicable privacy laws.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy. This policy does not apply to third-party websites, services, or applications that may be linked from our website.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information:

  • Identifiers and Contact Information: Including your name, billing address, shipping address, email address, telephone number, account username, and similar identifiers.

  • Order and Transaction Information: Including products purchased, order history, payment status, refunds, discounts, and customer service communications.

  • Payment Information: Payment card and other payment details are processed by Shopify Payments or other payment processors. Minsley generally receives limited payment-related information, such as payment confirmation, card type, and the last digits of a payment card.

  • Device and Usage Information: Including Internet Protocol (IP) address, browser type, device identifiers, operating system, pages viewed, referring links, approximate location derived from an IP address, and interactions with our website or advertisements.

  • Marketing and Preference Information: Including communication preferences, survey responses, promotion entries, and information about how you engage with our emails or advertisements.

  • Customer Content: Including product reviews, photographs, messages, questions, feedback, and other content you submit.

  • Other Information: Information you choose to provide, including details included in a customer service inquiry or product quality report.

SECTION 2 - HOW WE COLLECT INFORMATION

We collect personal information from the following sources:

  • Directly From You: Such as when you place an order, create an account, subscribe to marketing, contact us, or submit a review.

  • Automatically: Through cookies, pixels, tags, log files, and similar technologies when you use the website.

  • From Shopify and Service Providers: Partners that support payments, order fulfillment, shipping, analytics, fraud prevention, customer support, and marketing.

  • From Third Parties: Advertising partners, social media platforms, public sources, and other third parties, where permitted by law.

SECTION 3 - HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and fulfill orders, collect payment, provide order confirmations, arrange shipping, and handle returns, refunds, replacements, or product quality concerns.

  • Create and manage customer accounts and maintain order history.

  • Communicate with you about orders, customer service matters, recalls, safety notices, policy changes, and other administrative matters.

  • Provide marketing communications, promotions, and product recommendations when permitted by law. You may opt out of marketing emails at any time using the unsubscribe link in the message.

  • Operate, personalize, improve, troubleshoot, and secure our website and online store.

  • Measure website performance, understand customer interests, conduct analytics, and improve products, services, and advertising.

  • Detect, investigate, and prevent fraud, misuse, security incidents, and other unlawful activity.

  • Comply with legal obligations, enforce our agreements, protect legal rights, and respond to lawful requests from authorities.

SECTION 4 - COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, software development kits, local storage, and similar technologies to operate the website, remember preferences, understand website activity, measure performance, prevent fraud, and support advertising. Some technologies are necessary for the website to function. Others may be used for analytics or advertising, subject to available consent and opt-out controls.

You may adjust cookie preferences through the cookie banner or privacy settings made available on the website. Browser settings may also allow you to block or delete cookies, although doing so may affect website functionality. Where required by applicable law, we recognize browser-based opt-out preference signals, such as Global Privacy Control (GPC), for the browser or device that sends the signal.

SECTION 5 - HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients for legitimate business purposes:

  • Shopify and related e-commerce platform providers that host and operate our online store.

  • Payment processors, financial institutions, fraud prevention providers, and chargeback management providers.

  • Shipping carriers, warehouses, logistics providers, and other parties needed to fulfill and deliver orders.

  • Technology, hosting, cybersecurity, analytics, communications, customer support, marketing, and professional service providers.

  • Advertising and social media partners, subject to applicable consent and opt-out rights.

  • Government agencies, regulators, courts, law enforcement, and other parties when required by law or reasonably necessary to protect rights, safety, or property.

  • Parties involved in a merger, financing, acquisition, sale, restructuring, bankruptcy, or other business transaction involving all or part of Minsley.

  • Other parties at your direction or with your consent.

We do not sell personal information for money. Certain analytics or advertising activities may be considered a "sale," "sharing," or use for targeted advertising under some state privacy laws. Where those laws apply, you may use the website’s privacy controls or contact us to exercise an available opt-out right.

SECTION 6 - DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete transactions, provide customer service, comply with food safety and recordkeeping obligations, prevent fraud, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information, the nature of our relationship with you, and legal or operational requirements.

SECTION 7 - DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online system, transmission method, or storage system is completely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.

SECTION 8 - YOUR CHOICES

  • Marketing Emails: Use the unsubscribe link included in any marketing email. We may still send transactional or administrative messages regarding your purchases.

  • Cookies and Advertising: Use the website’s cookie or privacy settings, browser controls, and available opt-out mechanisms.

  • Account Information: Update your information through your account dashboard, where available, or contact us directly.

  • Privacy Requests: Submit a formal privacy request by emailing info@minsley.com or calling 909-458-1100.

SECTION 9 - U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have rights regarding personal information, subject to legal exceptions and applicability requirements. These rights may include the right to know or access personal information, request correction, request deletion, obtain a portable copy, opt out of sale, sharing, or targeted advertising, limit certain uses of sensitive personal information, and appeal a denied request.

To submit a request, contact us using the information below and describe the right you wish to exercise. We may ask for information reasonably necessary to verify your identity and request. You may use an authorized agent where permitted by law. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Minsley uses sensitive personal information, if collected, only for permitted business purposes, such as processing payments, fulfilling orders, preventing fraud, and maintaining security. Minsley does not knowingly sell or share the personal information of consumers under 16 years of age.

SECTION 10 - CHILDREN’S PRIVACY

Our online store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us immediately so that we can review and, where appropriate, delete the information.

SECTION 11 - THIRD-PARTY SERVICES AND LINKS

Our website may link to or integrate with third-party websites, applications, social networks, or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy, security, or content of third-party services.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The revised policy will be posted on the website with an updated effective date. Your continued use of the website after an update is subject to the revised policy.

SECTION 13 - CONTACT INFORMATION

Questions or requests regarding this Privacy Policy may be directed to:

Minsley, Inc.

989 S. Monterey Avenue, Ontario, CA 91761, U.S.A.

Email: info@minsley.com

Telephone: 909-458-1100